Last Updated: 17th June 2023
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SERVICES.
Tradelo Trading Ltd is a private limited company, No. 14280886, incorporated in England and Wales. Registered address: Suite 3 Grapes House, 79A High Street, Esher, KT109QA.
What Information do we collect?
We collect specific personal information when you subscribe to receive communications from Tradelo Trading Ltd, place an order, respond to a survey or fill out a form. The personal information that we collect depends on the context of your interaction with us and the Website. The personal information we collect can include the following: IP address, name, email, phone number, billing address and analytics data.
How do we use your email address?
By submitting your email address on this Website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party.
What information is automatically collected?
We automatically collect data when you access our Website from your mobile phone or web browser. Such information is typically considered non-personal information and is collected through Cookies and Third-Party Analytics Tools.
Third-Party Analytics Tools
We also use third-party analytics tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only non-personal information about your use of our Website. However, these tools are created and managed by parties outside our control. Therefore, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
What do we use the information we collect for?
Information we collect from you can be used in one of the following ways; to personalize your experience using the Website,to improve the Website , to improve our customer service, to process transactions or to send periodic emails.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have, over their personal data. Whilst GDPR is only applicable to residents within the EU, we implement GDPR controls for all our customers, irrespective of their location.
How do we protect your information?
We maintain the safety of your personal information via a secure server. Private transactional information is not stored on our servers. For further information on how your personal sensitive data is stored you can view the privacy policies of our payment providers below;
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We employ service providers.
We employ third party companies and individuals to develop and manage our Website. These third-parties may have access to your personal information but only to perform specified tasks on our behalf and are legally obligated not to disclose or use it for any other purpose.
How long do we keep your data?
We store your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information you can request that we delete your personal information.